Question 1

How do I place an order?

Accepted Answer

Browse our parking and traffic signs, select your desired sign type and size, choose any options like reflectivity or mounting hardware, and proceed to checkout. Our streamlined process makes ordering professional signs simple.

Question 2

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All transactions are secure and encrypted. For large orders, we also accept purchase orders from qualified businesses and government entities.

Question 3

Can I get a bulk order discount?

Accepted Answer

Yes! We offer volume discounts for bulk orders of parking and traffic signs. The more signs you order, the more you save. Contact our sales team at 1-877-936-9998 or sales@parkingsigns.com for custom quotes on large projects.

Question 4

How is pricing calculated?

Accepted Answer

Pricing is based on sign size, material thickness (.063" or .080" aluminum), reflectivity grade (engineer grade or high-intensity prismatic), and any add-ons like post mounting hardware. You'll see the total price update in real-time as you customize your order.

Question 5

Do you offer custom quotes for large projects?

Accepted Answer

Absolutely! For parking lot projects, property management companies, or municipal orders, we provide detailed quotes with volume pricing. Request a quote through our website or call 1-877-936-9998.

Question 6

What materials are your signs made from?

Accepted Answer

Our parking and traffic signs are made from heavy-gauge aluminum (.063" standard or .080" premium thickness). The aluminum is rust-proof, weather-resistant, and built to withstand years of outdoor exposure. Signs are finished with fade-resistant inks and protective coatings.

Question 7

What is the difference between .063" and .080" aluminum?

Accepted Answer

.063" aluminum is our standard gauge, suitable for most parking lot and property signage. .080" aluminum is thicker and more rigid, recommended for high-traffic areas, municipal use, and locations with extreme weather conditions. Both gauges meet MUTCD specifications.

Question 8

What types of reflectivity do you offer?

Accepted Answer

We offer Engineer Grade (Type I) reflective sheeting for general use, and High-Intensity Prismatic (HIP/Type III) for enhanced nighttime visibility. Engineer Grade is ideal for parking lots and private property. HIP is recommended for roadways and areas requiring maximum visibility.

Question 9

Are your signs MUTCD compliant?

Accepted Answer

Yes! All our regulatory and traffic signs are manufactured to MUTCD (Manual on Uniform Traffic Control Devices) specifications. This includes proper dimensions, colors, fonts, and reflectivity levels required for official traffic control signage.

Question 10

How long will my signs last outdoors?

Accepted Answer

Our aluminum signs are built for long-term outdoor use. With proper installation, expect 7-10+ years of service life. Engineer Grade reflective signs maintain visibility for 7 years, while High-Intensity Prismatic signs last 10+ years. Signs are backed by our quality guarantee.

Question 11

Can you make custom parking signs?

Accepted Answer

Yes! We specialize in custom parking signage including reserved parking, company logos, specific rules, and unique messaging. Contact us with your requirements and we'll provide a proof for approval before production.

Question 12

What file formats do you accept for custom designs?

Accepted Answer

We accept PDF, AI, EPS, and high-resolution PNG/JPG files (300 DPI minimum). For logos and graphics, vector formats (AI, EPS, PDF) produce the best results. Our design team can also recreate artwork if needed.

Question 13

Can I see a proof before my custom sign is made?

Accepted Answer

Yes, we provide digital proofs for all custom orders. You'll receive an email with your proof for review and approval before we begin production. We won't proceed until you're completely satisfied with the design.

Question 14

What colors are available for custom signs?

Accepted Answer

We offer a full range of MUTCD-standard colors including red, blue, green, yellow, orange, brown, and black, plus custom color matching. Reflective sheeting is available in white, yellow, green, red, blue, and orange.

Question 15

How long does production take?

Accepted Answer

Most standard signs ship within 1-2 business days. Custom signs typically ship within 3-5 business days after proof approval. Rush production is available for time-sensitive projects.

Question 16

What are the shipping options?

Accepted Answer

We offer Ground Shipping (5-7 business days), Expedited Shipping (2-3 business days), and Overnight/Next Day options. Shipping rates are calculated at checkout based on order weight and destination.

Question 17

Do you ship to Alaska, Hawaii, or internationally?

Accepted Answer

Yes, we ship to all 50 US states and internationally. Shipping rates for Alaska, Hawaii, and international destinations are calculated at checkout based on weight and destination.

Question 18

How can I track my order?

Accepted Answer

Once your order ships, you'll receive a tracking number via email. You can also track your order status anytime through our website's Order Tracking page or by contacting customer service.

Question 19

How are signs packaged for shipping?

Accepted Answer

Signs are carefully packaged with corner protectors and sturdy cardboard to prevent damage during transit. Large orders may ship on pallets. We inspect all signs before shipping to ensure they meet our quality standards.

Question 20

What mounting options are available?

Accepted Answer

We offer U-channel posts (standard and heavy-duty), square posts, round posts, and wall mounting brackets. Signs come with pre-drilled holes for easy installation. Post mounting hardware and sign brackets are sold separately.

Question 21

What size posts do I need for my signs?

Accepted Answer

For signs up to 24"x24", use standard 2lb U-channel posts. For larger signs (30"x30" and up), we recommend heavy-duty 3lb posts. Municipal and roadway applications may require breakaway post systems.

Question 22

Can I mount signs to existing poles or walls?

Accepted Answer

Yes! We offer universal mounting brackets for attaching signs to existing poles of various diameters, plus wall-mount brackets with spacers. All our signs have standard mounting hole patterns.

Question 23

Do you provide installation services?

Accepted Answer

We don't provide on-site installation, but our signs are designed for easy DIY installation. Each order includes mounting instructions, and our support team is available to answer questions. For large municipal projects, we can recommend local installers.

Question 24

What is your quality guarantee?

Accepted Answer

We stand behind the quality of every sign we manufacture. If you're not satisfied with your order, contact us within 30 days of receipt. We'll work with you to make it right with a replacement or refund.

Question 25

Can I return or exchange my order?

Accepted Answer

Standard catalog signs in unused condition can be returned within 30 days for a refund or exchange. Custom signs are made to order and cannot be returned unless there's a manufacturing defect or error on our part.

Question 26

What if my signs are damaged during shipping?

Accepted Answer

If your signs arrive damaged, contact us immediately with photos of the damage and packaging. We'll send replacement signs at no additional cost. Please save all packaging materials for carrier inspection if required.

Question 27

How do I report a quality issue?

Accepted Answer

Contact our customer service team at support@parkingsigns.com or call 1-877-936-9998 with your order number and photos of the issue. We respond within 24 hours and will resolve the problem promptly.

Frequently Asked Questions

Orders & Pricing

Materials & Quality

Custom Signs

Shipping & Delivery

Installation & Hardware

Returns & Quality Guarantee

Still Have Questions?